It's More Than A Handshake
We guarantee our trees and shrubs for a period of one year. If your planted tree or shrub fails within one year of the purchase date, we will issue an in-store credit for 50% of the purchase price. We do not provide a guarantee for annuals, perennials, rose bushes, vines or small fruits or decorative grasses. The failed plant must be returned with the receipt and pictures of the dead plant prior to digging out for this guarantee to be honored.
Returns without a receipt are not accepted. We do not guarantee plants that have not been properly watered or planted, or acts of Mother Nature such as hail, wind, animals, or other causes out of our control. A onetime replacement will be made for guaranteed plants.
We want your plantings to be successful, so please inform us and provide pictures when you first notice a problem, we may be able to correct it.
PLANTING AND CARE DIRECTIONS
1. Trees and shrubs should be wrapped or covered during transport.
2. Dig the hole 2-3 times the diameter of the root ball, but no deeper than the root ball. Set the root ball on firm undisturbed soil.
3. Remove all plastic pots and wire.
4. Backfill with a mixture of equal parts of good soil, peat moss and compost.
5. Evenly mix recommended amount of mycorrhizae or starter fertilizer as you backfill.
6. Firmly pack soil to eliminate air pockets.
7. Use cedar mulch or bark 2” deep on the surface. Be sure to leave space around the base of the trunk.
8. Water by hand soaking the soil until it is saturated and continue to keep the ground moist throughout the season, adjusting as needed for hot/dry or wet conditions.
9. Use tree guard to protect from wildlife and staking to prevent wind damage.
10. Winter watering is critical when the ground is dry and not frozen.